Full-service property management in Austin, TX
Full-service property management — we handle everything.
Tenants, maintenance, rent, and paperwork — handled. You get an owner portal, on-time deposits, and not a single 2 a.m. call.
- units managed
- 1,200+
- units managed
- average vacancy
- 4-day
- average vacancy
- maintenance line
- 24/7
- maintenance line
What we handle
Everything a landlord dreads — handled.
You decide the big picture. We do the daily work. Here is exactly what we cover, and what stays with you.
Tenant Screening
Rigorous, fair-housing-compliant screening that finds long-term, rent-paying tenants.
Learn moreRent Collection
Online payment, automatic reminders, and enforced late fees — without you chasing anyone.
Learn moreMaintenance & Repairs
A 24/7 response line and vetted trades — so you never take a 2 a.m. call again.
Learn moreProperty Inspections
Documented move-in, move-out, and periodic inspections that protect your deposit and your asset.
Learn moreEvictions & Legal
A compliant, documented process that protects you when a tenancy ends badly.
Learn moreAccounting & Reporting
Bank-level financials, tax-ready statements, and a rent roll that is always current.
Learn more- You approve the tenant
- You approve repairs over your threshold
- You direct capital improvements
No calls at 2 a.m.
“You will never receive a maintenance call at 2 a.m.”
Tenants call our 24/7 line. We triage, dispatch, and verify every repair. You approve big work from your phone — during the day.
Every service, one place
Your owner portal shows it all — financials, inspections, and maintenance — in real time.
Fees, stated plainly
Our fees, in plain language.
Property management fees vary widely — and hiding them pushes owners away. Here is exactly what we charge.
Management fee
8–10%
of monthly rent
Only charged when rent is collected. Vacant units cost you nothing.
Leasing fee
50%
of first month’s rent
Per new placement. We never charge it to keep an existing tenant.
Maintenance
0%
markup
You pay the contractor’s invoice as-is. We coordinate, you approve.
Vacancy fee
$0
when vacant
No management fee during vacancy — only when rent is collected.
Self-managing
Costs more than the fee.
- 10+ hours a month of your time
- 2 a.m. maintenance calls
- Chasing late rent and fees
- Screening strangers on your own
- Legal risk if a notice is mishandled
With Haven
Your time is worth more than our fee.
- 8–10% of rent collected — that’s it
- 24/7 maintenance line, never yours
- Automated rent collection and fees
- Documented, fair-housing screening
- Legal-grade process, handled by us
Portals & technology
Visibility without anxiety.
Two portals do the heavy lifting — your owner portal kills the 'what's happening with my property?' worry, and the tenant portal removes friction for your tenants.
Owner portal
Your property, your numbers, in real time — from anywhere. No more asking 'how are things going?'
- Real-time financials and owner statements
- Inspection reports with photos, filed forever
- Maintenance requests and approvals
- Tax-ready year-end documents
Tenant portal
Tenants pay, request, and sign online. Less friction for them means fewer calls for us — and for you.
- Online rent payment — card, ACH, auto-pay
- Maintenance requests with photo upload
- Lease documents in one place
- Direct communication with our team
These two portals reduce owner anxiety and tenant friction — at the same time.
Owner stories
Landlords who handed us the keys.
The stress relief is the point. Here's what owners say after switching to Haven.
4.9/5 from owner reviews
Handed them my 6 units and stopped thinking about property management entirely. My owner portal shows me everything, and the money lands on time every month.
I self-managed for five years and never again. The 2 a.m. calls, the tenant chasing, the paperwork — Haven absorbed all of it. My vacancy has been basically zero.
Their free proposal came with a rental market analysis that paid for the management fee twice over. Fees are transparent — 9% on my units, exactly what they said.
1,200+
units under management
4 days
average vacancy under management
98%
on-time rent collection
2 hrs
avg. emergency response
Join 1,200+ owners who stopped managing properties and started owning them.
Start risk-free
Free management proposal — including a rental market analysis for your property.
Tell us about your property and we'll show you what it should rent for, what our fees would be, and exactly how the handover works. No obligation.
- A rental market analysis for your property
- Projected rent and our fee estimate
- A written management plan for your units
- A clear timeline for the handover