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Haven

Maintenance & Repairs

A 24/7 response line and vetted trades — so you never take a 2 a.m. call again.

Close-up of a handyman’s hands using a drill on a wooden plank during a home repair

How we handle it

Every property gets a maintenance plan with a network of vetted, insured trades. Tenants call our 24/7 line, not yours. Emergency issues are triaged, dispatched, and verified completed before you are ever notified.

Non-emergency requests flow through the tenant portal with photo documentation and are batched for efficiency. You approve anything above your spending threshold — usually once a week, from your phone.

How it works

1

Report

Tenant reports a request by phone or portal, with photos.

2

Triage

We classify urgency and dispatch the right trade.

3

Approve

Over-threshold work is sent to you for one-tap approval.

4

Verify

We inspect the completed work and close the work order.

You keep control

Your spending threshold (we respect it automatically)One-tap approval on larger repairsCapital improvement decisions — we only recommend

What's included

  • 24/7 maintenance hotline — tenants never call you
  • Network of vetted, licensed, and insured vendors
  • Emergency triage with a response-time guarantee
  • Photo-documented work orders, tracked to completion
  • Preventive maintenance calendar to extend asset life
  • Budget approvals from your phone, not your doorstep
Get a Free Proposal

Includes a rental market analysis.

Ready to hand over the work?

Get a free proposal with a rental market analysis for your property — no obligation.